Your patients’ case history,
automated with AI
Optonet Chatbot interviews your patients before the appointment through a natural AI conversation. You receive a structured clinical report, ready to review in seconds.
The problem
Case history takes up valuable consultation time
Every day, optometrists spend precious minutes collecting the patient’s clinical history — time that could be used for a more thorough eye examination and better patient care.
Delays and running late
Manually collecting clinical history at the start of each appointment causes delays that accumulate throughout the day.
Incomplete forms
Paper or digital questionnaires filled out in the waiting room are often incomplete or contain imprecise information.
Repetitive questioning
The clinician asks the same questions at every new visit, even though this information should already have been collected.
Unstructured data
Handwritten or verbal notes are difficult to review, compare, or transfer to another member of the clinical team.
The solution
Imagine having an assistant that works before you even arrive at the clinic
Imagine that every morning, when you switch on your computer, all your patients for the day have already answered their key questions. No paper, no forms, no waiting.
Optonet Chatbot sends each patient a secure, personalised link. The patient has a natural conversation with our AI from their phone, tablet or computer — covering reason for visit, medical history, medication and much more.
When the patient arrives at your practice, you already have on screen a structured, complete clinical report ready to review.
How it works
Three steps, zero paperwork
From creating the patient to having the report on screen — everything flows automatically.
Create the patient and send the link
In your Optonet Chatbot dashboard, add the patient and the system generates a personalised Smart Link sent automatically to their email.
The patient completes the interview
From any device, the patient converses with our AI assistant at whatever time suits them before the appointment.
Review the clinical report
A structured report with all relevant data appears in your dashboard. Consult or export it with one click and start the consultation knowing exactly what concerns the patient.
Who is it for?
Benefits for every part of the process
Optonet Chatbot delivers value simultaneously to the patient, the clinician and the practice. Everyone wins.
For the Patient
Advantages that improve their experience and preparation
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Peace of mind: they arrive more relaxed, having explained everything in detail without rushing.
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Flexibility: they can respond from home or in the waiting room, at their own pace, with nothing to install.
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Self-awareness: patients become aware of symptoms they hadn’t linked to the reason for their visit.
For the Optometrist
Optimised workflow and complete patient information
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Efficiency: start the examination with information already organised — no repetitive questioning.
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Clinical safety: the AI ensures no important question is missed, adding confidence and rigour.
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Clinical quality: structured report with history, medication and alerts that enrich the case history.
For the Practice
Reinforces your innovative image and increases efficiency
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Time savings: fewer minutes per consultation and greater capacity to see patients each day.
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Care continuity: facilitates handover of information between members of the clinical team.
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Satisfaction and differentiation: projects innovation and reduces complaints due to missing clinical data.
Designed for professionals
What those who have tried it say
“While answering the questions I realised I had symptoms I hadn’t connected to the reason for my visit. Things I hadn’t noticed that turned out to be important for the eye examination.”
“Before the patient even enters the consulting room we already know which tests to focus on. Being able to transfer the data directly to the record is a real time saver — especially useful for new patients.”
Early access
Request your free trial
Limited places. Complete the form and our team will contact you to activate your access.